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Financial Reporter hangs Excel 2007 on exit

Last post 06-24-2009 6:49 PM by Kurt. 1 replies.
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  • 06-23-2009 8:18 AM

    Financial Reporter hangs Excel 2007 on exit

    The finance department here has accpac 5.3B on Windows 2003 Server along with Office 2007. When running the Financial Reporter all works fine until closing Excel 2007. Excel hangs indefinitely consuming 100% time on one of the CPU cores.


    I've tried to see if it is a general excel issue, but working on an excel document and closing excel afterwards produces no such issues. Selecting the FR add-in, doing "FR View" and then closing excel afterwards causes it to hang.


    No such issues experienced before using office 2003. Is there a known issue with 5.3B, FR and Excel 2007?

  • 06-24-2009 6:49 PM In reply to

    • Kurt
    • Top 10 Contributor
    • Joined on 05-11-2009
    • Posts 51
    • Moderator
      Sage Employee

    Re: Financial Reporter hangs Excel 2007 on exit

    Please make sure you have the latest product updates for 5.3B, otherwise the FR might not work properly with Office 2007

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