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Sales Statistics Report

Last post Thu, Feb 19 2009 2:53 PM by mfallon. 7 replies.
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  • Thu, Feb 19 2009 12:10 PM

    • mfallon
    • Top 50 Contributor
    • Joined on Thu, Aug 21 2008
    • Posts 12

    Sales Statistics Report

    We are on Accpac V5.4 - when I ran the Sales Statistics Report in the order entry module for this period it reported the no. of orders as 0.00 which is incorrect.  I ran an integrity check with the fix minor errors selected (this has fixed the problem in the past) on the module and it showed no errors and did not fix the problem.  Any ideas as to what can be causing this? 

  • Thu, Feb 19 2009 12:14 PM In reply to

    Re: Sales Statistics Report

    Go to O/E Setup and make sure the Keep Sales Statistics box is checked.

  • Thu, Feb 19 2009 12:31 PM In reply to

    • mfallon
    • Top 50 Contributor
    • Joined on Thu, Aug 21 2008
    • Posts 12

    Re: Sales Statistics Report

    yes it is

  • Thu, Feb 19 2009 1:21 PM In reply to

    Re: Sales Statistics Report

    Data integrity won't fix something like this.  I strongly suspect what happened is that somebody went to O/E Periodic Processing/Clear History, and cleared the statistics.

  • Thu, Feb 19 2009 1:51 PM In reply to

    • mfallon
    • Top 50 Contributor
    • Joined on Thu, Aug 21 2008
    • Posts 12

    Re: Sales Statistics Report

    nobody has access to that field

  • Thu, Feb 19 2009 1:55 PM In reply to

    • mfallon
    • Top 50 Contributor
    • Joined on Thu, Aug 21 2008
    • Posts 12

    Re: Sales Statistics Report

    just the administrator - we do not work on the system signed in as administrator

  • Thu, Feb 19 2009 1:55 PM In reply to

    Re: Sales Statistics Report

    Have you run IC Dayend Processing lately?

  • Thu, Feb 19 2009 2:53 PM In reply to

    • mfallon
    • Top 50 Contributor
    • Joined on Thu, Aug 21 2008
    • Posts 12

    Re: Sales Statistics Report

    Jay, it worked

    thanks so much for your help


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